Aurelia Massage Therapy

Clinical Reasoning for “Impingement Syndrome”: A Step-by-Step Rule-Out Approach

By Aurelia Grigore·Published January 5, 2026

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Discover a comprehensive step-by-step rule-out approach to understanding and treating 'Impingement Syndrome' in the shoulder.

If you’ve been told you have “Impingement Syndrome”, you might be picturing something in your shoulder getting “pinched” every time you lift your arm. And honestly, that story can feel both scary and oddly vague at the same time.

In my Toronto massage therapy practice, I treat “impingement syndrome” more like a starting label, not a final answer. The goal is to slow things down, listen carefully to your symptoms, and use a step-by-step rule-out approach to understand what’s most likely being irritated, and what needs a different kind of care.

Why “Impingement Syndrome” is a label, not a complete explanation

“Impingement syndrome” is often used as an umbrella term for pain around the front or side of the shoulder, especially with overhead reaching. In research and in many clinics, you’ll also hear terms like subacromial pain syndrome or rotator cuff–related shoulder pain, because the reality is usually more layered than one structure getting “caught.”

What matters most is this: your shoulder pain has a pattern. And patterns give us clues.

Step 1: Start with your story (because the timeline matters)

Before I even think about tissues, I want to understand the context.

I’ll usually ask things like:

  • When did this begin, and was it sudden or gradual?
  • Was there a specific moment (a lift, a fall, a workout), or did it creep in quietly?
  • What changed recently: training volume, new desk setup, sleep, stress, carrying a bag?
  • What movements feel sharp, and what movements feel more like fatigue or strain?
  • Is it getting better, worse, or staying stubbornly the same?

This part is gentle, but it’s not “small talk.” It’s how we anchor the whole assessment.

Step 2: Rule out the stuff that shouldn’t wait

Massage therapy can be wonderfully supportive, but there are moments when the most caring next step is referral.

I’ll encourage you to seek medical assessment sooner if you have things like:

  • A significant fall or force to the shoulder
  • A sudden inability to lift the arm (especially after injury)
  • Numbness, tingling, spreading symptoms down the arm, or marked weakness
  • Fever, feeling unwell, or unexplained weight changes
  • Pain that is intense and unrelenting, especially if it’s not influenced by movement at all

This isn’t about alarm. It’s about safety and good clinical reasoning.

Step 3: Map the pain pattern and movement triggers

Next, I’m looking for how the shoulder behaves.

In-session, this often includes:

  • How your shoulder blade and upper back move when you lift your arm
  • Which ranges feel “pinchy,” which feel stiff, and which feel weak or shaky
  • Whether symptoms show up more in active movement (you moving) or passive movement (me moving the arm gently)
  • Whether your neck movement changes the shoulder symptoms (sometimes it does)

You don’t need to know the names of the tests for this to be useful. What matters is that we’re building a clearer map.

Step 4: Consider the usual suspects (and the clues that point toward each)

A lot of structures can create “impingement-like” pain. The goal is not to guess, it’s to narrow thoughtfully.

Here are common contributors we consider, in plain language:

  • Rotator cuff tendons (often the supraspinatus)
    Often feels like pain with lifting the arm, reaching outward, or controlled lowering. Sometimes it’s more “grabby” than sharp.
  • Subacromial bursa (a sensitive cushion-like tissue)
    Can flare with repetitive overhead use and may feel hot, sharp, or very reactive, especially in certain ranges.
  • Long head of the biceps tendon (front-of-shoulder ache)
    Often shows up with reaching forward, pulling, or tasks that load the front of the shoulder.
  • AC joint irritation (top of the shoulder)
    Often more specific right at the top of the shoulder, sometimes aggravated by cross-body reaching.
  • Neck referral (symptoms that “borrow” the shoulder)
    If neck position changes the pain, or if symptoms travel, we keep this on the table.

Also important: no single orthopedic test “proves” impingement. Clusters of findings can help rule things out more than they can perfectly label one structure.

Step 5: Make a plan (and know when to bring in extra support)

Once the picture is clearer, the care plan becomes calmer and more specific.

In massage therapy, the goal is usually to help reduce the protective guarding around the shoulder, improve comfort in surrounding tissues (neck, upper back, chest, posterior shoulder), and support easier movement so rehab work (if needed) is more tolerable.

And just as important: we track progress. If symptoms aren’t shifting in a reasonable way, or if the presentation suggests something beyond an RMT scope, I’ll encourage collaboration with a physiotherapist or physician.

One note that can feel reassuring: many people who’ve been told they have “impingement syndrome” do very well with conservative care over time, and the healthcare world has become more cautious about treating it like a simple “bone pinching tendon” story.

If you’d like support sorting through your shoulder symptoms with calm, thorough assessment and treatment, you’re welcome to book with me at Aurelia RMT in Toronto. We’ll take it step by step, and you won’t be rushed.

Key Takeaways

  • Impingement syndrome is often a starting label for shoulder pain, requiring a detailed assessment to identify the specific cause.
  • A step-by-step rule-out approach is used to understand the symptoms and determine the appropriate care.
  • Key steps include understanding the patient's history, ruling out urgent conditions, mapping pain patterns, and considering common contributors.
  • The care plan involves reducing protective guarding, improving comfort, and supporting movement, with collaboration if needed.
  • Conservative care is often effective, and the condition is not simply a 'bone pinching tendon' issue.

Frequently Asked Questions

What is 'Impingement Syndrome' and why is it considered a starting label?

'Impingement Syndrome' is often used as an umbrella term for shoulder pain, especially with overhead reaching. It is considered a starting label because it indicates the presence of symptoms that need further investigation to understand the specific structures involved and the appropriate care required.

What are some key questions a therapist might ask to understand shoulder pain better?

A therapist might ask when the pain began, whether it was sudden or gradual, if there was a specific incident that triggered it, any recent changes in activities or environment, and what movements exacerbate or alleviate the pain.

When should someone with shoulder pain seek medical assessment instead of massage therapy?

Medical assessment is recommended if there is a significant fall or force to the shoulder, sudden inability to lift the arm, numbness or tingling, fever, unexplained weight changes, or intense pain not influenced by movement.

What are some common contributors to 'impingement-like' pain?

Common contributors include rotator cuff tendons, subacromial bursa, long head of the biceps tendon, AC joint irritation, and neck referral. Each has specific symptoms and movement patterns associated with it.

How does massage therapy help with shoulder impingement syndrome?

Massage therapy aims to reduce protective guarding around the shoulder, improve comfort in surrounding tissues, and support easier movement. It also involves tracking progress and collaborating with other healthcare professionals if needed.

References & Citations

  1. [1] Rotator Cuff Tendinopathy Diagnosis, Nonsurgical Medical Care, and Rehabilitation: A Clinical Practice Guideline- This evidence-based clinical practice guideline (CPG) aims to guide clinicians with recommendations covering the assessment, treatment, and prognosis of adults with shoulder pain with suspected rotator cuff (RC) tendinopathy, the nonsurgical medical care and rehabilitation of adults with RC tendinopathy, as well as the return to function and sport for elite and recreational athletes. This CPG includes recommendations for managing RC tendinopathy with or without calcifications and partial-thickness RC tears. J Orthop Sports Phys Ther 2025;55(4):235-274. Epub 30 January 2025. doi:10.2519/jospt.2025.13182
  2. [2] Subacromial decompression surgery for adults with shoulder pain: a clinical practice guideline- This article presents a clinical practice guideline on subacromial decompression surgery for adults with chronic shoulder pain diagnosed as subacromial pain syndrome. Based on high-quality evidence, the guideline strongly recommends against offering subacromial decompression surgery, as it does not significantly improve pain, function, or quality of life compared with placebo or other treatments, and may increase the risk of complications. It emphasizes shared decision-making and highlights uncertainty about the best non-surgical alternatives.
  3. [3] Physical tests for shoulder impingements and local lesions of bursa, tendon or labrum that may accompany impingement- This Cochrane systematic review evaluates the diagnostic accuracy of physical examination tests for shoulder impingement syndromes and associated local lesions of the bursa, rotator cuff, tendon, or labrum. Reviewing 33 studies with more than 4,000 shoulders, the authors found highly variable test performance and generally poor study quality, concluding that current evidence is insufficient to recommend specific physical tests for reliably diagnosing these shoulder conditions in primary care settings.
  4. [4] Diagnostic accuracy of clinical tests for subacromial impingement syndrome: a systematic review and meta-analysis- This systematic review and meta-analysis assesses the diagnostic accuracy of commonly used clinical shoulder tests for identifying subacromial impingement syndrome (SIS). Analyzing data from multiple studies and over 1,600 patients, the authors found that some tests (like Hawkins–Kennedy, Neer’s sign, and the empty can test) are better at ruling out SIS due to higher sensitivity, while others (such as the drop arm and lift-off tests) have higher specificity and may help confirm the diagnosis when positive. The findings quantify how well individual physical examination maneuvers perform in diagnosing SIS, highlighting limitations and aiding clinicians in interpreting shoulder tests during assessment.
  5. [5] Rotator cuff related shoulder pain: Assessment, management and uncertainties- This article reviews rotator cuff-related shoulder pain (RCRSP), an umbrella term covering conditions such as subacromial pain (impingement), tendinopathy, and partial/full thickness rotator cuff tears. It summarizes current understanding of the causes, assessment, management, and remaining uncertainties of RCRSP, highlighting that well-designed exercise programs often deliver outcomes comparable to surgery, while important gaps persist in diagnosing sources of pain, identifying optimal treatment targets, and understanding the epidemiology of these shoulder disorders.
  6. [6] Subacromial impingement syndrome: a musculoskeletal condition or a clinical illusion?- This narrative review critically examines the traditional concept of subacromial impingement syndrome, a commonly diagnosed shoulder condition thought to result from mechanical compression of tissues under the acromion. The author argues that evidence does not consistently support the classic “impingement” model linking acromial irritation to rotator cuff or bursal pathology, and highlights discrepancies between anatomical findings, imaging, and clinical symptoms. The review suggests that the term subacromial pain syndrome may better reflect current understanding and stresses the importance of structured rehabilitation before considering surgical intervention.